- 5th International Workshop on Artificial Intelligence for Business Process Management (AI4BPM’21)
- 17th International Workshop on Business Process Intelligence (BPI’21)
- 9th International Workshop on DEClarative, DECision and Hybrid approaches to processes (DEC2H’21)
- 14th Workshop on Social and Human Aspects of Business Process Management (BPMS2’21)
- 1st Int. Workshop on BPM governance for and beyond digital transformation (BPMGOV’21)
- The Fourth Workshop on Security and Privacy-enhanced Business Process Management (SPBP’21)
- 5th International Workshop on Business Processes Meet the Internet-of-Things (BP-Meet-IoT’21)
- Workshop on BPM Problems to Solve Before We Die
- Workshop on Business Process Management and Routine Dynamics (BPM&RD’21)
The field of Artificial Intelligence (AI) continues to grow, with new and deeper techniques, and with applications across numerous areas. In the past few years, we have seen strong interest from both industry and academia in applying AI techniques in the area of Business Process Management (BPM). Indeed, the application of AI is impacting additional areas where process management perspectives and techniques are relevant, including industrial engineering, IoT, and emergency response, to name a few.
The use of AI in BPM has been discussed as the next disruptive technology that will touch almost all the business process activities being performed by humans. Over time, AI may lead to entirely new paradigms for business processes and operations. For example, instead of BPM models centered on process or on case management, we anticipate models that are based fundamentally on goal achievement, as well as we anticipate models that fully enable continuous improvement and adaptation based on experiential learning.
The goal of this workshop is to establish a forum for researchers and professionals interested in understanding, envisioning and discussing the challenges and opportunities of moving from current, largely programmatic approaches for BPM, to emerging forms of AI-enabled BPM.
- Chiara Di Francescomarino, Fondazione Bruno Kessler, Italy
- Fabrizio Maria Maggi, Free University of Bozen-Bolzano, Italy
- Arik Senderovich, University of Toronto, Canada
- Emilio Sulis, University of Turin, Italy
The BPI workshop aims at discussing the current state of ongoing research and sharing practical experiences, exchanging ideas and setting up future research directions in the area of Business Process Intelligence (BPI). BPI refers to the application of data- and process-mining techniques in the field of Business Process Management.
BPI is an area that spans process mining, process discovery, conformance checking, predictive analytics and many other techniques that are all gaining interest and importance in industry and research. In practice, BPI is embodied in tools for managing process execution by offering several features such as analysis, prediction, monitoring, control, and optimization.
- Jochen De Weerdt, KU Leuven, Belgium
- Marwan Hassani, Eindhoven University of Technology, the Netherlands
- Andrea Burattin, Technical University of Denmark, Denmark
In this workshop, we are interested in the application and challenges of decision- and rule-based modelling in all phases of the BPM lifecycle: identification, discovery, analysis, redesign, implementation and monitoring.
Business processes involve rule-bound decisions. For knowledge-intensive processes, it is common that rules and decisions, as opposed to the process-flow, define the underlying structure and behaviour of a process. E.g., the major purpose of an insurance claim process is to ensure that the rules governing the claim are being followed and to arrive at a final decision. These are highly variable situations, and the processes supporting them are flexible by nature. This variability and flexibility calls for explicit statement of the underlying rules and decisions when describing such processes.
While traditional notations such as BPMN excel at describing “happy paths”, they fall short when modelling flexible and varying rules and decisions, where such models tend to clutter and become imprecise or impractical. To meet this challenge declarative modelling paradigms, which aim to directly capture the business rules or constraints underlying the process have gained momentum. This workshop invites work within these topics, whether on existing formalisms (e.g., DCR, DMN, Declare, CMMN, GSM, eCRG, or DPIL), or new ones. Contributions may include completed work (research, case studies and tools), but also work-in-progress and position papers.
- Claudio Di Ciccio, Sapienza University of Rome, Italy
- Jan Vanthienen, KU Leuven, Belgium
- Tijs Slaats, University of Copenhagen, Denmark
- Søren Debois, IT University of Copenhagen, Denmark
The goal of the BPMS2 workshop is to explore how social information systems integrate with business process management, and how business process management may profit from this integration. Furthermore, the workshop investigates the human aspects introduced into Business Process Management by involving human users.
The workshop will discuss three topics. Social Business Process Management, Social Business and Platforms, and Human Aspects of Business Process Management.
Social Business Process Management is the use of social information systems in the BPM lifecycle e.g. Design, Deployment, Operation, and Evaluation. It also covers BPM methods and paradigms to cope with Social information systems.
Social Business and Social Platforms is the use of social information systems for supporting business processes. E.g. using wikis in business processes.
The Human Aspects of Business Process Management are concepts, technologies, and services to support individuals acting in business processes: E.g. digital assistants such as Google, Siri etc. in business process management and business processes
- Rainer Schmidt, Munich University of Applied Sciences, Germany
- Selmin Nurcan, University Paris 1 Panthéon-Sorbonne, France
With the BPMGOV workshop we would like to contribute to the strengthening of the managerial-oriented part of the BPM conference. The main goal is to provide a discussion platform for BPM academics and practitioners concerning BPM Governance open questions that are valid both in the context of digital transformation and also beyond. BPM governance denotes the establishment of appropriate and transparent accountability in terms of roles and responsibilities for different levels of BPM and has been recognized as one of the core capabilities and critical success factors for BPM. Moreover, BPM governance coexists in organizations and should be integrated with corporate governance and IT governance.
To deal with the challenges of digital transformation, organizations face clearly defining the role of Chief Digital Officer and its connections to other roles, among which are also process owners, BPM offices, IT departments, CIOs and others who aim to improve organizational performance. In the era of digital business models, the relations towards business ecosystem, i.e., business partners, customers and government institutions should be also taken into account when talking about BPM governance.
When it comes to digital transformation, customers’ journeys, their behavior and habits play a crucial role in organizational processes’ governance and redesign thus shifting BPM governance focus from mainly internally oriented to the external one. BPM governance issues are equally important for private and public sector organizations.
- Vesna Bosilj Vukšić, University of Zagreb, Croatia
- Renata Gabryelczyk, University of Warsaw, Poland
- Mojca Indihar Štemberger, University of Ljubljana, Slovenia
- Andrea Kő, Corvinus University of Budapest, Hungary
Despite the growing demand for business processes that comply with security and privacy policies, security and privacy incidents caused by erroneous workflow specifications are regrettably common. This is, in part, because business process management, security and privacy are seldom addressed together, thereby hindering the development of trustworthy, privacy and security-compliant business processes. The goal of SPBP’20 is to obtain a deeper understanding of a rapidly maturing, yet still largely under-investigated field of business process execution using blockchain technologies and other distributed ledgers, privacy-enhanced business processes, business process privacy, integrity and security management and data analysis facilities emerging from the mentioned areas.
The central theme of the workshop is the interplay between business process management, security and privacy management using emerging technologies (e.g., blockchain, smart contracts, and distributed ledgers, distributed process mining, privacy-aware and privacy enhancing technologies, and artificial intelligence. The workshop also welcomes submissions on security and security risk management, compliance checking, privacy and security policies, measuring security activities within business processes.
This year’s special topic is – process resilience – especially considering the impacts observed due to the Covid-19 sanitary crisis.
- Raimundas Matulevičius, University of Tartu, Estonia
- Nicolas Mayer, Luxembourg Institute of Science and Technology, Luxembourg
The objective of this workshop is twofold. On the one hand we want to attract novel research at the intersection of these two areas by bringing together practitioners and researchers from both communities that are interested in making IoT-based business processes a reality. BP-Meet-IoT will discuss the current state of ongoing research, industry needs, future trends, and practical experiences. On the other hand, we want to foster also a more practical-point-of-view solutions provided for real scenarios. For this purpose, we propose also to raise challenges, namely an IoT-aware BP modelling challenge and an IoT process mining challenge as discussed in the “The Internet of Things Meets Business Process Management: A Manifesto” (https://ieeexplore.ieee.org/document/9234741)
- Agnes Koschmider, Kiel University, Germany
- Francesco Leotta, Sapienza University of Rome, Italy
- Estefanía Serral, LIRIS, KU Leuven & TU/e, Belgium
- Victoria Torres, Universitat Politècnica de València, Spain
The goal of this workshop is to identify major open problems in BPM research that need to be addressed. What are the pressing problems in our field? Which of these are terribly complex? Could solving any of these problems be “paradigm-breaking”? What will the world gain from solving these problems?
Potential contributions to the workshop include but are not limited to:
- The identification of challenges, wicked problems, and brain-breakers
- Suggestions for new research fields or paradigms
- Descriptions of fundamental trade-offs and limitations
- Suggestions for innovative applications
- Ideas that are fundamentally different from what we have seen before in the field of BPM
- Suggestions for the syntheses of contributions from BPM and other domains to solve new or existing problems
- During the workshop, we will assume an ex-post situation in which each of the problems accepted for the workshop has already been solved.
We do not know how, but we do know that a solution exists that works. We will then discuss, in an interactive mode, new algorithms, techniques, tools, and methodologies that can build upon the solution to that problem.
- Iris Beerepoot, Utrecht University, the Netherlands
- Claudio Di Ciccio, Sapienza University of Rome, Italy
- Hajo Reijers, Utrecht University, the Netherlands
- Stefanie Rinderle-Ma, University of Vienna, Austria
Business Process Management and Routine Dynamics are both interested in how work in organizations is carried out. Business Process Management has its roots in information systems engineering, in particular in workflow design and Petri nets analysis. Routine dynamics is a field of organization science, combining insights from the Carnegie school and practice theory.
Due to these different backgrounds, both fields depart from different assumptions, utilize different methods, and have different
research foci. Consequently, both disciplines have so far co-existed with only limited mutual exchange, thereby missing the opportunities arising from synergies and cross- fertilization.
The aim of this workshop is to bring both communities closer together and provide a stage for mutual exchange. To facilitate this, we invite conceptual, empirical, and algorithm engineering papers addressing the dynamics of business processes and organizational routines. Different terms have been used to discuss these dynamics in both fields, including process evolution, process change, routine dynamics, exogenous and endogenous change, process drift, etc. We encourage the full spectrum of research methods that the social sciences and computer science offer.
The workshop is planned as a half-day event comprised of the presentations of accepted papers followed by a discussion session to outline directions for future research as well as to promote interdisciplinary collaboration.
- Bastian Wurm, Vienna University of Economics and Business, Austria
- Thomas Grisold, University of Liechtenstein, Liechtenstein
- Waldemar Kremser, Radboud University, the Netherlands
- Jan Mendling, Vienna University of Economics and Business, Austria